Refund & Cancellation Policy
Refund & Cancellation Policy – Mahi Gifts Online Mart
Order Cancellation Policy
- If you wish to cancel an order, please submit your request at least 24 hours in advance.
- Cancellations made within 12 hours of delivery will not be accepted, as advance payments are made to our bakery, flower vendors, garment suppliers, and other brands.
- For customized or pre-order items (2-7 days in advance), cancellations may not be available if the order has already been processed or dispatched.
🔹 Note: If a customer cancels an order for any reason, 20% of the total order amount will be deducted as a processing fee.
Refund Policy
- Only regular-priced items are eligible for a refund. Unfortunately, sale items are non-refundable.
- In rare cases, Mahi Gifts Online Mart may approve a refund. Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund request.
Refund Process & Timings
- If your refund is approved, the amount will be processed, and you will receive the funds within 8-15 business days.
- Refund timing depends on your bank’s standard process. You can contact your bank’s customer service helpline for exact details on their refund processing time.
Haven’t Received Your Refund?
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your bank – sometimes refunds take extra time to be officially posted.
- If you still haven’t received your refund, contact us immediately at
.mahigiftsonlinemart@gmail.com
For further assistance, feel free to reach out to our customer support team.
📌 Mahi Gifts Online Mart – Ensuring the Best Gifting Experience! 🎁✨